Last updated: February 16, 2026
Welcome to ProKilnSupply. The terms “we,” “us,” and “our” refer to ProKilnSupply. ProKilnSupply operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). ProKilnSupply is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (these “Terms”) describe your rights and responsibilities when you access or use the Services, along with any policies referenced in these Terms.
Please read these Terms carefully. They include important information about your legal rights and address topics such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you should not use or access the Services.
By using the Services, you represent that you are at least the age of majority in your state or province of residence. If you are the age of majority and you allow minor dependents to use the Services on devices you own, purchase, or manage, you represent that you have provided consent for that use.
To use the Services (including browsing our store or purchasing products or services), you may be asked to provide certain information such as your email address, billing information, payment information, and shipping information. You represent and warrant that any information you provide is correct, current, and complete, and that you have all rights necessary to provide that information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
We make reasonable efforts to provide accurate representations of our products and services in our online store. However, colors and product appearance may vary depending on your device type and your device settings or configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or will be exactly as depicted in the online store.
Product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. We may also limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason at our discretion. An order is not accepted until we confirm acceptance, and we must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it. We may be unable to accommodate cancellation requests after an order is accepted. If we do not accept your order, make a change to it, or cancel it, we will attempt to notify you using the email address, billing address, and/or phone number you provided at checkout.
Purchases are subject to return or exchange solely in accordance with our Cancellations, Returns & Refunds Policy [LINK].
You represent and warrant that your purchases are for your personal or household use and not for commercial resale or export.
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be included in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
Prices in our online store may differ from prices offered in physical stores or in online or other stores operated by third parties. We may offer promotions from time to time that are governed by terms separate from these Terms. If there is a conflict between promotion terms and these Terms, the promotion terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account and other information (including your email address and payment details) so that we can complete your transactions and contact you as needed.
You represent and warrant that the payment information you provide is true, correct, and complete; that you are authorized to use the payment method provided; that charges incurred will be honored by your payment provider; and that you will pay charges incurred at the posted prices, including shipping, handling, and applicable taxes.
We are not liable for shipping and delivery delays. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
Once we transfer products to the carrier, title and risk of loss pass to you.
The Services and all content made available through the Services (including trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement of these materials) are owned by ProKilnSupply, its affiliates, or licensors and are protected by U.S. and foreign intellectual property laws.
You may use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent.
Except as expressly stated in these Terms, nothing grants you any license or rights under any patent, trademark, copyright, or other intellectual property of ProKilnSupply, Shopify, or any third party. Unauthorized use may violate federal and state laws. All rights not expressly granted are reserved.
“ProKilnSupply” and related names, logos, product and service names, designs, and slogans are trademarks of ProKilnSupply or its affiliates or licensors. You must not use them without our prior written permission. “Shopify” and related names and logos are trademarks of Shopify. Other names and marks appearing on the Services are the property of their respective owners.
We may provide access to tools offered by third parties as part of the Services. We do not monitor these tools and have no control over them.
You acknowledge and agree that we provide access to third-party tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We are not liable for any harm or damages arising from or relating to your use of optional third-party tools.
Any use of optional tools is entirely at your own risk and discretion. You should ensure that you understand and approve of the terms on which those tools are provided by the relevant third-party providers.
We may introduce new features, tools, or resources through the Services in the future. These will be considered part of the Services and will be subject to these Terms.
The Services may include content and links to websites or online platforms operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of third-party materials. If you choose to leave the Services to access third-party websites, you do so at your own risk.
We are not liable for any harm or damages related to your access of third-party websites, or your purchase or use of any products, services, resources, or content on those websites. Please review the third party’s policies and practices before engaging in any transaction. Complaints, claims, concerns, or questions about third-party products or services should be directed to the third party.
ProKilnSupply is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our store are made directly with ProKilnSupply.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and ProKilnSupply, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with ProKilnSupply.
All personal information collected through the Services is subject to our Privacy Policy [LINK], and certain personal information may be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve Shopify’s services. Information you submit to the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside, in order to provide services to you.
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. We may use Feedback to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations and exercise our rights under these Terms.
You represent and warrant that you own or have all necessary rights to the Feedback; that you have disclosed any compensation or incentives received in connection with your submission of Feedback; and that your Feedback complies with these Terms.
We are under no obligation to keep Feedback confidential, to pay compensation for Feedback, or to respond to Feedback. We may (but are not required to) monitor, edit, or remove Feedback at our discretion if we believe it is unlawful, offensive, threatening, defamatory, obscene, otherwise objectionable, or violates intellectual property rights or these Terms.
You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights. You also agree that your Feedback will not contain unlawful, abusive, obscene content, or malware. You may not use a false email address, pretend to be someone else, or mislead us or others as to the origin of Feedback. You are solely responsible for your Feedback and its accuracy.
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you submit your order).
You may use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly, for unlawful or malicious purposes, to violate applicable laws, to infringe intellectual property rights, to harass or harm others, to transmit false or misleading information, to send spam or unsolicited promotional messages, to impersonate others, or to engage in conduct that restricts or inhibits anyone’s use of the Services or may harm ProKilnSupply, Shopify, or users of the Services.
You also agree not to upload or transmit viruses or malicious code; reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; collect or track personal information of others; scrape or crawl the Services; or interfere with the security features of the Services or related websites. We may suspend, disable, or terminate your account at any time without notice if we determine you have violated these Terms.
We may terminate this agreement or your access to the Services (or any part of the Services) at our sole discretion at any time without notice. You remain liable for all amounts due up to and including the date of termination.
Provisions that by their nature should survive termination will continue to apply, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy.
Information presented on or through the Services is provided for general information purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor.
Except as expressly stated by ProKilnSupply, the Services and all products offered through the Services are provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow disclaimers of implied warranties, so the above disclaimer may not apply to you.
To the fullest extent permitted by law, ProKilnSupply, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services or any products obtained through the Services, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless ProKilnSupply, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms, your violation of any law or third-party rights, or your access to or use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You agree to cooperate in the defense of indemnified claims, including by providing relevant documents.
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the unenforceable portion will be deemed severed. This will not affect the validity and enforceability of the remaining provisions.
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
These Terms, together with any policies or rules posted on the Services, constitute the entire agreement between you and us regarding your use of the Services and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written.
Any ambiguities in interpretation will not be construed against the drafting party.
You may not delegate, transfer, or assign these Terms or any rights or obligations under them without our prior written consent, and any attempt to do so will be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice.
These Terms and any separate agreements whereby we provide Services will be governed by and construed in accordance with the laws applicable in the jurisdiction where ProKilnSupply is headquartered, and you consent to venue and personal jurisdiction in the applicable federal and state or territorial courts in that jurisdiction.
Headings are included for convenience only and will not limit or otherwise affect these Terms.
You can review the most current version of these Terms at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes. We will provide notice of material changes as required by applicable law, and changes will be effective on the date specified in the notice. Your continued use of the Services after changes are posted constitutes acceptance of those changes.
Questions about these Terms should be sent to support@prokilnsupply.com.
ProKilnSupply
556 W 800 N, Provo, Utah
(801) 839-5882
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